This helps the community, keeps the forums tidy, and recognises useful contributions. (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable. (there are lots of helpful people at MS Answers)ĮDIT: the only other thought I had, was maybe you could try a fresh download/install from here: Note: If you have a previous version of Microsoft. Read the license agreement, select I accept the terms of this agreement, and then click Continue. In the folder that opens, double-click on the file setup.exe. I think the thing to focus on (as these web guides put it) is "activation" - you can't activate your purchase.Īlternatively, maybe the community at MS Answers might have some more ideas/suggestions you could try? Open the folder for the version of Windows Office Professional Plus 2013 that you wish to install (32-bit or 64-bit). In that link, check your confirmation email etc. This would confirm if the electronic fulfillment was actually done by a different partner (you may have purchased via OfficeDepot but they may use Amazon or DigitalRiver to fulfil your purchase, so, Amazon or DR would be able to help). They may not bill you, if it's a quick/simple thing. MS may ask you for your credit card up front, but I've also read here that Well, Microsoft (and/or the online retailer) do provide help for purchasing, downloading and activating, and I've read here lots of times that the support for those tasks is free.
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